Monday, July 15, 2019

Can You Apply for a Kenya Good Conduct Certificate Online?

Well, yes, you can initiate the application for Kenya good conduct certificate online. That is something you can do through the eCitizen portal. Just follow these 4 simple steps:
  1. Just go to the eCitizen portal, by entering its address (ecitizen.go.ke) into your browser.
  2. Once you are at the eCitizen portal, click on the ‘Sign In’ link, which is found on the top right hand corner.
  3. After clicking on the ‘Sign In’ link, enter your email address or ID number and password to log in. If you don’t have an eCitizen account, click on the ‘create an account’ link, go through the motions of setting up an eCitizen account, then log in.
  4. After signing into the eCitizen account, browse to the ‘directorate of criminal investigations’ section, then click on the ‘Get Service Now’ link.
  5. The next step is to click on the ‘Make Application’ button, then select ‘Police Clearance Certificate’, click to indicate that you wish to 'apply now' and then make the required payment. Thereafter, fill in the required information.  
You, however, have to understand that you won’t be able to complete the Kenya certificate of good conduct application online. There is an important step, in the Kenya certificate of good conduct application process, that entails fingerprinting. So this means that having completed the online bit, you will have to go to a police station, for fingerprinting (previously, the requirement used to be that you’d have to go to the Directorate of Criminal Investigations/CID headquarters for the fingerprinting bit). This fingerprinting is important, because it is the basis on which your clearance is worked out. See, when people are arrested for various crimes, they are fingerprinted, and their fingerprints put in CID records. Therefore, I was informed that if your fingerprints don’t appear in those records, it means that you haven’t been arrested for some sort of a crime in the recent past and police go ahead to clear you with the good conduct certificate.
Someone will ask what is the point of online application for certificate of good conduct, if you still have to go to a police station or to CID headquarters for fingerprinting. But the truth, as many people will tell you, is that the process of obtaining a Kenya Police clearance certificate aka Kenya certificate of good conduct has become much easier and less time consuming after the introduction of the online application system. Previously, all aspects of Kenya good conduct application used to be done at CID headquarters. Nowadays, only one aspect, namely that of fingerprinting, is done at CID headquarters/at police stations, and that is surely a great relief to the applicants.